He takes on the toughest problem of Magnit E-Commerce and creates a very small team of 3 analysts, works in the stores, interviews the store teams, looks at deep data and constantly develops hypothesis to test them in only 3 weeks. He has no supermarket retail experience but he is an elite problem solver.Īlexander is what we call Single Threaded Leader. And that's why we hired him! He never worked in stores before. He worked in both traditional and e-commerce companies before he solved Socio Technical Problems. He graduated from Higher School of Economics and studied business management and logistics. You hire amazingly talented and young people who has a big passion to solve these problems! Meet Alexandr Kozyrenko ! He is only 26 years old. We call customers in advance about missing item, but this is not ideal. There might be many reasons: Product might be sold in the store before the stocks are updated, or it's in the storage, or can't be sent due to expiration date, sometimes store team may not find it in its place, or we might have a problem on the app. But sometimes, they may not get all the items. ![]() We aim to deliver 100% of all the items that the customers order. Here is an example from delivery industry: Perfect Basket problem. The data is huge, root causes are not clear. Do you like solving complex business problems? Especially concerning thousands of people, overlapping with complex, unclear technical systems? We call them Socio Technical Problems (STP).
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